Fortinet offre owing opzioni di supporto per dispositivo sviluppate for each soddisfare le esigenze dei nostri clienti SP e MSP: FortiCare High quality e FortiCare Elite. Il nuovo servizio Elite offre tempi di risposta di fifteen minuti for every le principali famiglie di prodotti.
3) After the orders are already processed, a listing of hardware, contracts, and licenses will probably be obtainable underneath the Pending Registration segment from the still left facet panel.
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Soon after registering the merchandise, they may be provisioned with FortiZTP to the suitable Fortinet cloth administration technique such as:
Confirm the product or service entitlement preview and connected providers, go through throughout the phrases and choose the checkbox to just accept, then click Ensure.
Supply the account ID and username into the income representative. The products and solutions is going to be registered to your account in issue. Critical: assure the right information are presented.
The serial amount of the device you should register. You will find this facts applying both the CLI or even the GUI immediately after powering up your appliance:
Validate the product or service entitlement preview, examine throughout the terms and choose the checkbox to just accept, then click Ensure.
A FortiCloud account that's not employed for the assist portal account cannot be utilized to sign-up FortiGate. Trying to activate FortiGate Cloud with such a account will fall here short.
Your FortiADC system is currently registered. If your procedure can connect with the internet, Now you can update the support data exhibited while in the CLI and GUI by doing considered one of the following:
Use of a different or existing Assist Account. Information on how to generate and deal with a assistance account is provided while in the Fortinet Assist Portal User Tutorial. If the Firm currently has an account, obtain the consumer identify and password facts from your local account administrator to log in.
When requested, enter the Method Serial Range you received earlier mentioned into the suitable sort. As soon as registration is accomplished, the appliance serial number along with other facts will appear in the FortiCare Registration space.
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If networking is configured along with the GUI is enabled with a subnet., You may also receive the serial selection in the Technique Information and facts widget around the GUI dashboard. The Dashboard appears mechanically whenever you log to the GUI.
No registration course of action is critical for customers which have an business agreement with Fortinet. Fortinet registers all solutions presented as A part of the settlement on the customer's behalf.